Online Directory ukphonebook.com Dials For Help

As a leading online telephone directory company, ukphonebook.com has a lot of data – in fact, they have millions of constantly updated data points covering telephone numbers, addresses and business details. They also have a commercial version of their site called Orbis, an API called T2A, and a number of other websites related to the main domain.

The Challenge

As with any business, they wanted more conversions. They weren’t as visible as they would like to have been for both general, high-volume search terms and for more niche, high converting terms. For tracked keywords, their visibility was 15.3%.

The Journey

When Edge45® came on board, our first port of call was our technical SEO audit. Our 200-point audit works just as well for a website with 10 pages as one – like ukphonebook.com – with millions of pages.

Our audit discovered some issues that were potentially impacting its chances of ranking as well as it could:

  • Mobile content hidden: Some on-page content was being hidden on mobile devices which could impact its ability to rank on mobile, and hide some useful content on each page presented to them.
  • Crawl budget not being optimised: Some of the crawl budget was being used on ‘Person Detail’ pages sitting behind a paywall. These pages would never rank due to the pay wall, yet Google was spending crawl budget on those pages.
  • XML SiteMap not set up correctly: The site had two XML sitemaps – one with just 39 URLs, which had been submitted to Google, and one where 98% of the URLs redirected, which hadn’t been submitted to Google.
  • Internal linking: A lack of breadcrumbs, orphaned pages and poor anchor text provided poor internal linking across the site.
  • Page Titles and H1s: After the migration, some of the page titles and H1s has been changed and were now not fully optimised for organic search.
  • No canonical tags: Some key product pages didn’t have canonical tags.
Increase in visibility in under 4 months
£££

From this technical SEO audit, we sent the client a list of actions. These were presented in priority order, with columns for who would solve the problem, who would own the task, and time frames for completion.

Category

Action

Priority

Resource

Owner

When

Mobile Checks > MobileEnsure content is visible on mobile siteHighDeveloperClientMonth 1
On-Page Health > <Title> TagsFull page title auditHighEdge45Edge45Month 1
On-Page Health > H1 HeadersFull H1 auditHighEdge45Edge45Month 1
Crawling & Indexation > Internal LinksInternal linking auditHigh Edge45/Developer Edge45Month 1

We worked through each of the tasks together as a team, collaborating with the ukphonebook.com developers on weekly calls. We used shared Google sheets to keep everyone up to date on what was being done, when and by whom.

Our solutions included:

  • Updating mobile displays: Working with the development team, we made sure that content was available on mobile – using a ‘Read more’ if necessary for better UX.
  • Adding robot.txt rules: To prevent Google from spending crawl budget on blocked pages, we added robot.txt rules on the ‘Person Detail’ section to stop Google bots visiting here. We also used robot.txt to add a reference to the XML SiteMap.
  • Updating Canonical Tags: We made sure all pages had correctly referencing canonical tags.
  • Updating XML SiteMap: We helped create a new SiteMap that was split in sections to make it easier to understand. We then submitted this new version to Google.
  • Internal link audit: To solve the problem of poor internal linking, we carried out a full internal linking audit using tools like Screaming Frog. This help us identify areas when a natural link could be added using optimised anchor text. This would also help improve the user journey for those who have landed on the wrong page and were looking for a different service.
  • Updating links: Where there were orphan pages, we made sure to include links to them on the footer and throughout the copy where relevant.
  • Full page audit: To tackle the duplicate page titles, and poor H1s, we carried out a full-page content audit. This allowed us to find which terms people were searching for and make sure the content and titles addressed these terms and was highly relevant to the search intent.
  • Breadcrumbs: We worked with developers to add breadcrumbs to the site, making sure the breadcrumb copy was relevant to the page linking to.
A successful collaboration

“Our collaboration with Edge45 was successful during the term of our engagement. This was made possible by great teamwork between the two organisations, characterised by seamless and effective communication.

“The Edge45 team demonstrated excellent professionalism throughout the project, ensuring that all tasks were executed in a timely fashion. Furthermore, the results were presented in a clear and comprehensive manner, reflecting the high standards of the team.

“I would highly recommend Edge45 to any organisation that uses a website as their primary source of marketing.”

John Lewis, Founder and MD of ukphonebook.com

The results:

Straight away, as soon as we started in implement the actions from our technical SEO audit, we saw visibility start to climb. Starting with the H1s and working through the mobile fixes, internal linking and canonical tags, we saw the website’s visibility increase from around 15% to 24% in just under 4 months.

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Finding the right people

The visibility was increasing due to the number of organic keywords the website was ranking from. It rose from just over 700 keywords in positions 1 to 3 on Google before we started to over 1,000 after the first 4 months.

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